During the last 9 years, METAdrasi has been tackling the growing emergency needs for interpretation in hospitals all over Greece, mainly on a volunteer basis, through specially trained interpreters. Frequently, we are requested to facilitate communication with people that are suffering from serious illnesses and impairments. It is of critical importance that the advice, instructions and diagnosis of medical staff are transferred to the beneficiary in their language, in detail, before vital decisions regarding their health are taken.
As of March 2018, METAdrasi, with the valuable support from the European Commission’s Civil Protection & Humanitarian Aid Operations department (ECHO), began the provision of in-person interpretation on a regular basis in 9 hospitals throughout the mainland, while covering emergency cases in more than 50 additional hospitals either through interpreters’ physical presence or by phone.
Since January 2019, METAdrasi has piloted the pioneering technology of teleconferencing to provide 50 teleconference-interpretation sessions for emergency incidents. Teleconferencing is also utilized for monitoring medical cases including gynecological care, natal care and post-surgery cases.
Today, METAdrasi continues providing interpretation to healthcare services and public hospitals with the support of the Commission’s Directorate-General for Migration and Home Affairs (DG HOME) and the International Organization for Migration (IOM).