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Provision of interpretation to healthcare services

During the last 7 years, METAdrasi has been tackling the growing emergency needs for interpretation in hospitals all over Greece, mainly on a volunteer basis, through specially trained interpreters. Frequently, we are requested to facilitate communication with people that are suffering from serious illnesses and impairments. It is of critical importance that the advice, instructions and diagnosis of medical staff are transferred to the beneficiary in their language, in detail, before vital decisions regarding their health are taken.

As of March 2018, METAdrasi, with the valuable support from the European Commission’s Civil Protection & Humanitarian Aid Operations department (ECHO), began the provision of in-person interpretation on a regular basis in 9 hospitals throughout the mainland, while covering emergency cases in more than 50 additional hospitals either through interpreters’ physical presence or by phone.

Since January 2019, METAdrasi has piloted the pioneering technology of teleconferencing to provide 50 teleconference-interpretation sessions for emergency incidents. Teleconferencing is also utilized for monitoring medical cases including gynecological care, natal care and post-surgery cases.

To date, more than 115,390 interpretation sessions in 108 hospitals have been realized, in 43 languages, (in Arabic in Arabic and Farsi/Dari mainly, but also in other languages, such as Urdu/Punjabi, Sorani, Kurmanji, Bengali, Lingala, Tigrinya, Turkish, Georgian, Moldovan, etc.), while every day, we receive multiple requests for interpretation.

HOSPITALS IN ATTICA

  • P. & A. KYRIAKOU CHILDREN’S HOSPITAL

    Arabic and Farsi
    Monday to Saturday: 9:00-17:00
    During the shifts: Tuesday and Thursday afternoon: 17:00-23:00
    Every 2nd Sunday: 9:00-17:00 (alternating with Agia Sophia Children’s Hospital)
  • AGIA SOFIA CHILDREN’S HOSPITAL

    Arabic & Farsi
    Monday, Wednesday & Friday morning: 09:00-17:00 & afternoon: 17:00-23:00
    Every 2nd Sunday: 9:00-17:00 (alternating with P. & A. Kyriakou Children’s Hospital)
  • TZANEIO

    Arabic and Farsi
    Monday to Friday: 8:00-16:00
  • G. ALEXANDRA

    Arabic and Farsi
    Tuesday and Thursday: 9:00-17:00
    * Occasionally, on weekdays, following request and according to availability

HOSPITALS IN THESSALONIKI

  • PAPAGEORGIOU

    Arabic

    Daily, during morning or night shift, according to hospital’s schedule

  • GEORGIOS GENNIMATAS

    Arabic and Farsi
    Daily, during morning or night shift, according to hospital’s schedule
  • IPPOKRATIO

    Arabic 
    Daily, Monday to Friday: 9:00- 17:00, during shifts: 11:00-19:00
    Farsi
    During shifts: 11:00-19:00

HOSPITALS IN IOANNINA

  • UNIVERSITY GENERAL HOSPITAL OF IOANNINA

    Arabic and Farsi

    Daily, during morning shifts 09:00-17:00

  • UNIVERSITY GENERAL HOSPITAL OF IOANNINA

    Arabic and Farsi

    Daily, during morning shifts 09:00-17:00

HOSPITALS IN CHALKIDA

  • GENERAL HOSPITAL OF CHALKIDA

    Arabic
    Tuesday, Wednesday & Friday: 09:00-17:00

On-call coverage of medical cases in the Arabic language
during the hours 23:00-07:00, Monday to Friday.

Until today we have assisted apart from the afore-mentioned, in the following hospitals:

CONTACT

For further information and requests, you may contact METAdrasi at +30 214 100 8700 or through mail at hospitals@metadrasi.org