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Provision of interpretation to healthcare services

Throughout the past 10 years, METAdrasi has been tackling the growing need for language interpretation in hospitals within Greece. METAdrasi relies on specially-trained interpreters, who serve primarily on a volunteer basis, to facilitate communication between patients and medical staff. As many patients suffer from serious illnesses and impairments, it is of critical importance that the advice, instructions and diagnoses of medical staff are transferred to the beneficiaries in their language before vital decisions regarding their health are made.

As of March 2018, METAdrasi, with the valuable support from the European Commission’s Civil Protection & Humanitarian Aid Operations department (ECHO), began providing in-person interpretation on a regular basis in 9 hospitals throughout the mainland, while covering emergency cases in more than 50 additional hospitals, either through interpreters’ physical presence or by phone.

Since January 2019, METAdrasi has also provided 50 teleconference-interpretation sessions for emergency incidents. Teleconferencing is also used to monitor medical cases including gynecological care, natal care, and post-surgery cases.

Today, METAdrasi continues providing interpretation to healthcare services and public hospitals with the support of the Commission’s Directorate-General for Migration and Home Affairs (DG HOME) and the International Organization for Migration (IOM).

To date, METAdrasi interpreters have provided more than 159,600 interpretation sessions in hospitals, in 42 languages and dialects (in Arabic in Arabic and Farsi/Dari mainly, but also in other languages, such as Urdu/Punjabi, Sorani, Kurmanji, Bengali, Lingala, Tigrinya, Turkish, Georgian, Moldovan, etc.). Every day, METAdrasi receives interpretation requests.

HOSPITALS IN ATTICA

  • P. & A. KYRIAKOU CHILDREN’S HOSPITAL

    Arabic and Farsi
    Monday to Friday: 9:00-17:00
    During the shifts: Monday, Wednesday and Friday afternoon: 17:00-23:00
    Every 2nd Sunday: 9:00-17:00 (alternating with Agia Sophia Children’s Hospital)
  • AGIA SOFIA CHILDREN’S HOSPITAL

    Arabic & Farsi
    During the shifts: Tuesday and Thursday morning: 09:00-17:00 & afternoon: 17:00-23:00
    Every Saturday morning 9:00-17:00
    Every 2nd Sunday: 9:00-17:00 (alternating with P. & A. Kyriakou Children’s Hospital)
  • TZANEIO

    Arabic and Farsi
    Monday to Friday: 8:00-16:00
  • G. ALEXANDRA

    Arabic and Farsi
    Monday, Wednesday and Friday: 9:00-17:00
    * Occasionally, on weekdays, following request and according to availability

HOSPITALS IN THESSALONIKI

  • PAPAGEORGIOU

    Arabic

    Daily, during morning or night shift, according to hospital’s schedule

  • GEORGIOS GENNIMATAS

    Arabic and Farsi
    Daily, during morning or night shift, according to hospital’s schedule
  • IPPOKRATIO

    Arabic 
    Daily, Monday to Friday: 9:00- 17:00, during shifts: 11:00-19:00
    Farsi
    During shifts: 11:00-19:00

HOSPITALS IN IOANNINA

  • UNIVERSITY GENERAL HOSPITAL OF IOANNINA

    Arabic and Farsi

    Daily, during morning shifts 09:00-17:00

  • UNIVERSITY GENERAL HOSPITAL OF IOANNINA

    Arabic and Farsi

    Daily, during morning shifts 09:00-17:00

HOSPITALS IN CHALKIDA

  • GENERAL HOSPITAL OF CHALKIDA

    Arabic
    Tuesday, Wednesday & Friday: 09:00-17:00

On-call coverage of medical cases in the Arabic language
during the hours 23:00-07:00, Monday to Friday.

Until today we have assisted apart from the afore-mentioned, in the following hospitals:

CONTACT

For further information and requests, you may contact METAdrasi at +30 214 100 8700 or through mail at hospitals@metadrasi.org