Job Title: ΙΤ Assistant
Place of employment: Athens
METAdrasi is an award-winning Humanitarian Organization that aims to fill critical gaps in the reception and integration of refugees and migrants in Greece. Since its establishment in 2010, METAdrasi has developed pioneering activities, which focus on the following areas: interpretation, protection of unaccompanied minors, support of vulnerable groups, legal representation, education and integration.
Key Responsibilities:
- User support on daily technical issues (hardware/software)
- Management and maintenance of IT equipment (computers, printers, network devices)
- Software installation and updating
- Monitoring and resolving requests via helpdesk
- Support for data security and backup procedures
- Cooperation with external IT providers for technical projects and maintenance
- Documentation of procedures and technical instructions for users
Required Qualifications:
- Degree or studies in Computer Science or related field
- Previous experience in a similar position (NGO experience desirable)
- Good knowledge of Windows operating systems and basic office applications (MS Office)
- Understanding of basic network and information security concepts
- Ability to resolve problems and provide user support
- Good knowledge of Greek and English
Child Safeguarding Policy: Level 4
How to apply:
Candidates are invited to submit their CV, accompanied by a letter of expression of interest, to [email protected] indicating in the subject area the position’s code “ΙΤ Assistant 2025” by August 04, 2025.