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Terms of Use and Privacy Policy

Privacy Policy

Last updated: 08/09/2026

  1. Who we are

METAdrasi – Action for Migration and Development (“METAdrasi”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

For the processing described in this Privacy Policy, the data controller is:

METAdrasi – Action for Migration and Development
15, Mitsaki street
111 41 Athens, Greece
Telephone: +30 214 100 8700
Email: [email protected]
General Electronic Commercial Registry number: 146990901000

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit metadrasi.org, contact us, subscribe to our communications, make a donation, apply for a position, register as a volunteer or otherwise interact with us through the website.

This Policy does not govern separate METAdrasi services or platforms that publish their own privacy notices. Where a specific service has a separate notice, that notice applies to the processing carried out through that service.

  1. Personal data we collect

The personal data we collect depends on how you use the website.

2.1 Information you provide directly

We may collect information that you provide when you:

  • Contact us or submit an enquiry.
  • Subscribe to newsletters, announcements, press releases or invitations.
  • Register for an event or activity.
  • Express an interest in volunteering.
  • Apply for employment or another professional opportunity.
  • Participate in a procurement or tender procedure.
  • Make a donation or request information about supporting METAdrasi.
  • Submit a complaint, request or data-protection enquiry.

This information may include:

  • Your name and contact details.
  • Your organization and professional position.
  • Your communication preferences.
  • The content of messages and correspondence.
  • Event-registration or participation information.
  • Volunteer, employment or professional information.
  • Application documents, such as a CV and cover letter.
  • Donation-related information.
  • Any other information you choose to provide.

Please do not provide sensitive personal information unless it is necessary for the particular request or service and METAdrasi has asked you to provide it through an appropriate channel.

2.2 Information collected automatically

When you visit the website, certain technical information may be collected automatically, including:

  • IP address.
  • Browser and device type.
  • Operating system.
  • Date and time of access.
  • Pages visited and actions taken on the website.
  • Referring website or link.
  • Cookie identifiers and similar technical information.

Further information is available in our Cookies Policy.

2.3 Information received from other sources

In limited circumstances, we may receive personal data from third parties, such as event partners, service providers, recruitment platforms, donation providers or publicly available sources.

Where required by law, we will inform you of the source of the information and the relevant processing.

  1. Why we use personal data

We may process personal data for the following purposes:

  • To operate, maintain, secure and improve the website.
  • To respond to enquiries, requests, complaints and correspondence.
  • To send newsletters, press releases, announcements, invitations and other communications requested by you.
  • To manage event registrations and participation.
  • To administer donations and communicate with supporters.
  • To assess employment, volunteer or professional applications.
  • To administer procurement and tender procedures.
  • To maintain appropriate records of our activities.
  • To prevent fraud, misuse and security incidents.
  • To comply with legal, regulatory, accounting and reporting obligations.
  • To establish, exercise or defend legal claims.
  • To produce anonymous or aggregate statistics about use of the website and our activities.

We will not use personal data for a purpose that is incompatible with the purpose for which it was collected unless permitted or required by law.

  1. Lawful bases for processing

Depending on the processing activity, METAdrasi relies on one or more of the following lawful bases:

  • Consent: for example, where you choose to receive newsletters or accept optional analytics or advertising cookies. You may withdraw your consent at any time.
  • Contractual necessity: where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
  • Legal obligation: where we must process information to comply with applicable legal, accounting, tax, regulatory or reporting requirements.
  • Legitimate interests: where processing is necessary for METAdrasi’s legitimate operational, administrative, communications, security or organizational interests, provided those interests are not overridden by your rights and freedoms.
  • Protection of vital interests: where processing is necessary to protect someone’s life or physical integrity.
  • Substantial public interest or another legal basis under Article 9 GDPR: where special-category personal data must be processed and applicable law permits it.

When we rely on consent, refusing or withdrawing consent will not affect processing already carried out lawfully before withdrawal.

  1. Newsletters and other communications

If you subscribe to METAdrasi’s newsletters or similar communications, we use your contact details to send the communications you requested.

METAdrasi currently uses Mailchimp to manage and distribute electronic communications.

You may unsubscribe at any time by:

  • Selecting the unsubscribe link included in an email; or
  • Contacting us at [email protected].

Withdrawal from marketing or informational communications does not prevent METAdrasi from sending necessary administrative messages relating to a service, request or transaction.

  1. Donations and payments

Where the website enables donations, payment information may be collected directly by an authorized payment-service provider. METAdrasi may receive information confirming the donation, such as the donor’s name, contact details, amount, date and transaction reference.

METAdrasi does not retain complete payment-card details unless explicitly stated at the point of collection.

  1. Recruitment, volunteering and professional applications

When you apply for employment, volunteering or another professional opportunity, METAdrasi may process your contact details, CV, qualifications, experience, references and other application information.

This information is used to:

  • Assess your application.
  • Contact you about the selection process.
  • Verify information where appropriate.
  • Keep records relating to recruitment or volunteer selection.
  • Comply with legal obligations.

Information about unsuccessful applicants is retained for [insert period] after the selection process unless a longer period is required by law or the applicant has agreed to be considered for future opportunities.

Additional information may be provided in a recruitment- or volunteering-specific notice.

  1. Cookies and analytics

The website uses cookies and similar technologies. Some cookies are necessary for the website to function and may be used without consent where permitted by law. Optional cookies, including analytics, advertising or social-media cookies, will be activated only after the visitor has provided the required consent.

Visitors must be able to:

  • Accept or reject optional cookies.
  • Select cookie categories individually.
  • Change or withdraw their preferences at any time.

The Cookies Policy should identify each cookie or similar technology, its provider, purpose, category and duration.

  1. Who receives personal data

Access to personal data is limited to authorized METAdrasi personnel who require it for their duties.

We may also disclose personal data, where necessary, to:

  • Website hosting, maintenance and security providers.
  • Email and communications providers.
  • Analytics and cookie-management providers.
  • Donation and payment providers.
  • Professional advisers, auditors and insurers.
  • Recruitment, event or project partners.
  • Public, administrative, regulatory, police or judicial authorities where disclosure is required by law.
  • Other service providers acting on METAdrasi’s documented instructions.

Service providers acting as processors are contractually required to maintain confidentiality, apply appropriate security measures and process personal data only for authorized purposes.

METAdrasi does not sell personal data.

  1. International data transfers

Some service providers may process personal data outside the European Economic Area.

Where personal data is transferred to a country that has not been recognized by the European Commission as providing an adequate level of protection, METAdrasi will use an appropriate lawful transfer mechanism. This may include the European Commission’s Standard Contractual Clauses and, where necessary, supplementary safeguards.

Information about the safeguards applicable to a particular transfer may be requested by contacting [email protected].

  1. Security

METAdrasi applies appropriate technical and organizational measures designed to protect personal data against unauthorized or unlawful access, use, alteration, disclosure, loss or destruction.

These measures may include encrypted communications, access controls, role-based permissions, secure backups, staff confidentiality obligations, supplier safeguards and procedures for responding to security incidents.

No internet transmission or storage system can be guaranteed to be completely secure. Visitors should therefore avoid sending unnecessary sensitive information through ordinary website forms or email.

  1. Your rights

Subject to the conditions and limitations of applicable law, you may have the right to:

  • Receive information about how your personal data is processed.
  • Request access to your personal data and obtain a copy.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data.
  • Request restriction of processing.
  • Object to processing based on legitimate interests or a task carried out in the public interest.
  • Object at any time to direct marketing.
  • Receive certain information in a structured, commonly used and machine-readable format and request its transmission to another controller.
  • Withdraw consent at any time where processing is based on consent.
  • Not be subject to a decision based solely on automated processing that produces legal or similarly significant effects, except where permitted by law.
  • Lodge a complaint with a competent supervisory authority.

To exercise a right, contact us at [email protected].

We may request information necessary to verify your identity. We will normally respond within one month. Where permitted by law, this period may be extended by two additional months due to the complexity or number of requests. If an extension is necessary, we will inform you within the first month.

You may also lodge a complaint with:

Hellenic Data Protection Authority
Website: https://www.dpa.gr/

  1. Children’s privacy

The general METAdrasi website is not intended to collect personal data directly from children without an appropriate legal basis and the safeguards required by law.

Where a METAdrasi activity or service is directed to children, a specific privacy notice written in clear, age-appropriate language should be provided to the child and, where required, to the holder of parental responsibility.

  1. External links and social media

The website may contain links to third-party websites and social-media services. METAdrasi does not control those services and is not responsible for their content, availability, security or privacy practices.

Visitors should review the privacy policy of a third-party service before submitting personal information to it.

  1. Changes to this Privacy Policy

METAdrasi may update this Privacy Policy to reflect changes in the law, its activities, the website or the services and providers it uses.

The current version will always be published on this page and will state the date of its latest update. Where a change materially affects individuals’ rights or the way their personal data is processed, METAdrasi will provide additional notice where appropriate.

  1. Contact us

For questions about this Privacy Policy, METAdrasi’s processing of personal data or the exercise of data-protection rights, contact:

METAdrasi – Action for Migration and Development
15, Mitsaki street
111 41 Athens, Greece
Telephone: +30 214 100 8700
Email: [email protected]